Section Links
Delivery & Servicing Solutions
TTR London 's specialist freight team can help to deliver the full package of solutions – both strategic and practical – to make real differences to local freight and servicing activity. London 's success depends on the effective movement of goods and services, ensuring that businesses, residents and visitors receive what they want, at the right time and place, and in perfect condition. While freight transport helps London thrive, it has inevitable negative impacts on the environment and local amenity. The key role for the public sector is to provide a suitable environment for goods and services to move freely throughout London with minimum disruption, whilst helping to reduce the negative impacts of freight transport. TTR's work will assist local authorities in this task.
Just to say that Alan Lewis and his team are most professional and technically knowledgeable. Thank you"
(Officer, London Borough)
"The document was very professional, with a scientific and yet practical approach"
(Officer, London Borough)
"your detailed knowledge of a complex technical subject was second to none"
(Transport Strategy Officer, London Borough)
'your industry knowledge and ability to engage with operators was first class and ensured we developed a workable and effective solution',
(local authority transport planner)

Strategic Solutions
At a strategic level, TTR has managed a range of London-based studies assessing the potential of innovative initiatives, which could result in significant improvements to supply chain efficiency, sustainability and cost reduction techniques.
Freight Quality Partnership (for Strategic Transport Authority, 2006 - present)
- Bring the public & private sectors together in a London sub - region
- Find local solutions to local freight issues.
- Delivering technical projects within the annual work programme
- Extensive industry engagement.
Freight Consolidation Centre (for consortium of London Boroughs, 2007)
- Assessment for the development of a freight consolidation centre serving part of London .
- Research into urban consolidation in the UK and abroad.
- Site observation surveys, data freight traffic analysis and businesses surveys.
- Consultation events with London Boroughs, retailers and transport operators.
Out of Hours Delivery Studies (for London Freight Quality Partnership / London Boroughs, 2007 / 2008)
- Feasibility studies in contrasting areas of London to assess the potential for out-of-hours deliveries.
- Facilitating out-of-hours deliveries trials within London
- Brought together London Boroughs and retailers to find solutions.
Practical Solutions
At the practical level, TTR has developed a wide range of 'on-the-ground solutions' to support effective local freight management, this includes the new Freight Environmental Review System (FERS) audits.
Delivery and Servicing Plans (DSPs) (for a selection of London Boroughs, 2008 – 2010)
- Development of the first DSPs for London premises.
- Worked with London Boroughs to implement local and area wide DSPs
Freight Mapping (for a London Borough, 2008)
- Significant experience in developing freight maps for local areas , including an Industrial Estate.
- Recommendations to improve the level of information available for operators and drivers.
Signage Review (for a London Borough, 2008 – 2009)
- Detailed signage review of a London Business Area.
- Ensured information for drivers is clear, visible, consistent and of high quality.
- Directly linked to freight mapping work.
Servicing Study (for a London Borough, 2008)
- PRAM (Project Risk Analysis and Management) process developed for freight deliveries.
- Vehicle observations, follow-up business and operator surveys, and development of local freight action plans.
This is a brief selection of the many sustainable freight transport and servicing projects TTR London's freight team has undertaken for clients in recent months.
If you would like to download the 'Delivery & Servicing for the Capital' Leaflet please click here
For more information on our capabilities in these areas and others please contact :
Sarah Clifford, Associate, email or 020 7953 4069


